Sales & Marketing
Customer Relationship Management (CRM)
Customer relationship management - also known as CRM - is the science of attracting and retaining profitable customers by placing them at the heart of your enterprise and developing strategies and processes that treat them as individuals. As well as tracking and managing your customer and supplier touchpoints, SYSPRO’s CRM solution enables your sales, marketing and support operations to collaborate fully, helping you maximise your service levels and customer satisfaction. The result is customer relationship management that can make a real difference to your business.
Commercial Management
‘Solution providers.’ ‘System builders.’ ‘Added value service providers.’ These and other buzz phrases perfectly illustrate the complex nature of today’s business partnerships. It’s no longer enough to simply ship a product – 21st century companies take on projects and contracts involving a multiplicity of transactions, works-orders and sub-contract operations. SYSPRO ERP reflects this by providing everything from project and contract control to costing and commercial management and stage- and phase-payments and retentions. The result is positive benefits in all kinds of complex business scenarios.
