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Operations update - August
Latest update from the Operations department
A handful of new customers have started their projects with several start up meetings being held. The improved project initiation process has now matured significantly and provides real value to both K3 and the client. Projects need clear terms of reference and the new Project initiation document (PID) provides that, we strive to continually improve the process and the feedback we are receiving suggests the investment we have made to date is bearing fruits.
The K3 Cloud seems to be growing at an ever increasing pace. Our Operations Director has now made that emotional step of moving his electronic documents into the cloud and no longer relaying on the old belief that his data is safer or more accessible if stored on his C:/ drive. He smiled as he acknowledged that his data is stored somewhere in the cloud, all his documents are completely accessible to him from his laptop, home computer, iphone and that blessed iPad he carries around!
The operations team also held their periodic team meeting in Derbyshire. They spent 2 days focussed primarily on SYSPRO 6.1, a number of consultants provided training to others and everyone left with a fully operational version of SYSPRO 6.1 on their local machine.
The final SYSPRO 6.1 seminar took place recently and the operations team provided the attendee’s with a roadmap to the 6.1 upgrade. This was positively received and we received great feedback with a number of customers keen to progress to the next step including the opportunity to experiment with the upgrade in the K3 Cloud.
Finally, we have a couple of new recruits and a couple of consultants who are cross-training to other modules and as part of their personal development, we are keen to deploy them onto existing customer sites where they can hone their skills and hopefully the customer can benefit from additional on-site support. If you could take advantage of this service then please do get in touch with Paul Roebuck at paul.roebuck@k3btg.com or call him on 0161 876 4498 who will happily come to an agreement with you.
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